Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Storm

Tiffany Storm

March 6, 2025

5  out of  5
rating by Tiffany Storm
"Mike and his team are always helpful when I call no matter what the issue they always are there to help walk me through anything I may need. From car insurance to homeowners they are people you want on your side. Plus they help me find ways to save money what other insurance company is going to take time and actually care to help their customers, they treat you like family not just a number."
Profile photo of Jeremy Virden

Jeremy Virden

February 26, 2025

5  out of  5
rating by Jeremy Virden
"Mike has been my agent for about 2 years since I moved into the area and he is very kind and helpful. He takes the time to explain things to me that I have questions about and is willing to help get the answers that I need that are outside is considerable knowledge base. I'm very grateful to be able to reach out to him when I am need of help."
We responded:
"Thanks Jeremy, It was great sitting down with you. State Farm and my office take pride that we are willing and able to still of have the face-to-face conversations with our customers. I look forward to our continued working relationship. "
Profile photo of Patsy Hartnett

Patsy Hartnett

February 12, 2025

5  out of  5
rating by Patsy Hartnett
"We had a very minor bump with our car bumper and Mike was wonderful helping us navigate the system. The claim was accepted and work is now being done. I can't say enough about everyone in the office. They answer the phone and are always ready to help. We have been with State Farm since the 1970's and with Mike Ball since he opened up his office. I highly recommend Mike and the entire staff."
Profile photo of Al Bowie

Al Bowie

January 24, 2025

5  out of  5
rating by Al Bowie
"Mike goes all the way to help you Very happy 😊"
Profile photo of Paul Melville

Paul Melville

January 6, 2025

5  out of  5
rating by Paul Melville
"We unfortunately had a house fire several years ago. On that day there were a lot of people doing a lot of things. The fire dept had not completely extinguishing the hot spots when Mike showed up asking what he could do to help. We lost everything we had that day and had no idea what to do next. As a business person who regularly deals with insurance companies, this is not in the job description for an agent. From the beginning of the repair process to the end Mike was available to help us with communications between adjusters and others necessary for us to return to our home. Above and beyond the service expected! We are very fortunate to have Mike as a member of the Gettysburg community!!"
We responded:
"Thanks for the kind words. I glad I was able to help during a tough situation. Living in the community that I serve allows me the ability to reach out to my customers when catastrophes happen. Thanks a bunch for the review. "
Profile photo of Frank Moran Jr

Frank Moran Jr

November 15, 2024

5  out of  5
rating by Frank Moran Jr
"I have been insured by State Farm, Mike Ball’s office in Gettysburg, PA, since 2013. I have never experienced any problems or issues with them. All of my insurance needs are covered by them. Every 5 years, I conduct an extensive search to make sure my insurance costs are competitive. In 13 years, I have not found a single carrier that can beat the price I am paying. I am sure the service can’t be beat either. Thank you Mike"
We responded:
"Thanks Frank! We try to give you the best products and service for the best value! "
Profile photo of Holly Purdy

Holly Purdy

November 5, 2024

5  out of  5
rating by Holly Purdy
"Mike and his staff are always friendly and always take the time to address my needs personally. I am very happy with Mike😊"
We responded:
"Thanks Holly! "
Profile photo of Brian Bowie

Brian Bowie

October 24, 2024

5  out of  5
rating by Brian Bowie
"I've been with State Farm since 1997 and have always experienced professional friendly service. I finally convinced my father (Al Bowie) to move his home and auto policies and after meeting with Mike was very impressed with the courtesy, kindness, and professionalism from all of the staff. As he is not too internet savvy he asked me to pass on his appreciation..."
We responded:
"Thanks Brian, It was a pleasure working with your father, Al. We always like to get to know each of our customers so that we can personalize their policies. Thanks for referring him to us. "
Profile photo of Lisa Mott

Lisa Mott

August 28, 2024

5  out of  5
rating by Lisa Mott
"Mike and his team helped us cover all of our insurance needs. By understanding our specific circumstances, they were able to offer comprehensive coverage at competitive pricing. The team is very responsive to questions and requests. I would highly recommend this knowledgeable group!"
We responded:
"We always look forward to talking with You and Steve. Thank you for your kind words. "
Profile photo of kim macciola

kim macciola

August 28, 2024

5  out of  5
rating by kim macciola
"Mike has excellent customer service and always is so quick to respond! Happy to have him as my insurance agent! Never leaves any questions unanswered!"
We responded:
"Thanks Kim! Let us know if you need any help in the future. "
Profile photo of Danika Boyd

Danika Boyd

August 28, 2024

5  out of  5
rating by Danika Boyd
"Mike and his office provide amazing service! With new businesses the insurance world can be overwhelming. They take care of every concern promptly and go above and beyond to help! Our home and auto claims were a breeze with this office. Thank you for the great service!"
We responded:
"I'm glad we've me able to take care of you and your family. Thanks for the review! "
Profile photo of Donnie Shull

Donnie Shull

February 20, 2024

5  out of  5
rating by Donnie Shull
"Very pleased with State Farm. Beth has helped me get the best prices for my vehicles. She is very quick getting the information that you need in a timely manner. Hands down to her. Great job!👍"
Profile photo of Ginny Hooper

Ginny Hooper

February 10, 2024

5  out of  5
rating by Ginny Hooper
"I want to give a special shoutout to Beth of the office of Mike Ball, State Farm Agency. Beth stopped her duties to help me with a problem and in no time it was completed. Mike Ball and team goes beyond daily activities to provide great service. The team is knowledgeable and service is with a smile. I would recommend this Agency for your insurance needs. Thanks again Beth."
We responded:
"Beth has a wealth of knowledge. She's a great resource. Stop in anytime. We will always try to help. Thanks again for your kind words. "
Profile photo of doug mayblum

doug mayblum

February 7, 2024

5  out of  5
rating by doug mayblum
"My wife had some complex transactions related to our move into Pa. The agent, Beth, was incredibly [atient and thorough. She carefully reviewed all of ourr insurance components and made certain our coverage met our needs. We have moved many times, changed agents but never received the wonderful service Beth afforded us."
We responded:
"Doug, Thank you so much for recognizing Beth's customer service efforts. She is a Rock Star in my book. We hope your move to Gettysburg continues to be a smooth process. "
Profile photo of Mehfyy

Mehfyy

January 25, 2024

5  out of  5
rating by Mehfyy
"I was in search of business insurance for my painting company in the area. After looking around, I talked to Beth and she was a big help with getting everything sorted out. Checked every box and handled it in a timely manner. Great rates and friendly atmosphere. Highly suggested if you are in the Gettysburg area."
We responded:
"Mehfy, Thanks for recognizing Beth. She's a great team member. Let us know if we can help you out with anything else in the future. "
Profile photo of James Strand

James Strand

July 27, 2023

5  out of  5
rating by James Strand
"Love this agent. I worked for Mike years back and I have left the insurance industry and have kept Mike as my agent because he is the best around. Mike and his staff, specifically Heather, make it worth staying."
We responded:
"We miss you here James. Heather's does a great job for our customers. We have a few more superstars in the of office as well. I hope you get a chance to talk with Jeff, Gracine, and Greg. "
Profile photo of Autumn Hanzlik

Autumn Hanzlik

March 28, 2023

5  out of  5
rating by Autumn Hanzlik
"My family has been with State Farm since the early 1900's- Mike Ball's office does State Farm justice to the legacy of this business in their everyday commitment. Highly recommend any and all of your services to be transferred or opened with this office."
Profile photo of Amanda Potts

Amanda Potts

December 14, 2022

5  out of  5
rating by Amanda Potts
"I can't say enough great things about everyone in Mike Ball's office. Every time I call they are more than willing to help. They all have great personalities and work to build relationships. When I call they know who I am as soon as they answer. I never feel like "just another customer". There have been a few times that they went above and beyond to ensure that I was taken care of. As a customer service manager I use experiences like these to train. I hope that with each interaction with Mike Ball's office I have more knowledge to share with my team. Keep up the amazing work! Yours Truly- Someone Special"
Profile photo of Amanda Kittelberger

Amanda Kittelberger

September 12, 2022

5  out of  5
rating by Amanda Kittelberger
"AMAZING SERVICE. I didn't know insurance could work this well any more. I've found home/auto insurance increasingly hard to handle over the years. The couple of claims I've had over 15 years were complicated; I'm never sure if my interests are protected, and it is hard to get well-informed help. I finally switched to Mike Ball at State Farm Gettysburg and am SO PLEASED! Heather P at Mr. Ball's office is incredible. She knows her biz and understood from the moment she picked up the phone that it is her job to help me. She's using her deep knowledge and experience to unravel a complicated claim with my financial well-being at the front of her efforts. My policy set-up meetings with Mike Ball were great and other office staff have been as helpful and smart as Heather. I spent a long time looking for a new insurance agent in my area and am so grateful I landed here!"
We responded:
"Thank you so much for this glowing review of our office! We strive to build relationships with our customers as we intend to keep them for the long haul - making them a part of the State Farm family! The employees in the office often refer to Heather as, "State Farm" due to her vast knowledge of insurance as well as her hand in the community she serves. We look forward to making sure your family is always safe and protected."
Profile photo of Sharon Groft

Sharon Groft

July 24, 2022

5  out of  5
rating by Sharon Groft
"I've been with State farm and Mike Ball's office for many years. They're on their game, anytime I need something they get right on it. They help me find savings. I won't go anywhere else."
We responded:
"Thank you so much for sharing this, Sharon! Mike Ball State Farm Insurance does the most to get you and your family the best policy and price! We care about our customers as if they are family. We are grateful to have you apart of ours!"
Profile photo of Joe Macharsky

Joe Macharsky

May 27, 2022

5  out of  5
rating by Joe Macharsky
"I have been with Mike for years and it has been great. Whenever we have an issue both his team and State Farm are always very responsive."
We responded:
"We are so happy to hear your positive experience with Mike Ball State Farm Insurance! We are always a call or click away for any and all of your insurance needs!"
Profile photo of Darren Hartzell

Darren Hartzell

December 7, 2021

5  out of  5
rating by Darren Hartzell
"Mike and his team are great!"
We responded:
"Thanks for your review, Darren!"
Profile photo of Paul Ganem

Paul Ganem

November 22, 2021

5  out of  5
rating by Paul Ganem
"Good insurance agent. Very responsive staff."
Profile photo of Lisa Shower

Lisa Shower

October 21, 2021

5  out of  5
rating by Lisa Shower
"Outstanding customer service from a staff that truly cares!"
Profile photo of Steven Barry

Steven Barry

March 12, 2021

5  out of  5
rating by Steven Barry
"Great place to get your insurance needs..friendly staff."
We responded:
"Steve, Thanks for the kind words. My staff and I miss you as a neighbor business."